People love their phones
So let them solve their tasks with one click
What is it?
VIDEOCHAT is a solution for remote online interaction to replace face-to-face or specialist visit to the client.
Real-time video annotation on mobile screens.
Show to your customers how to fix their issues, annotate
on-screen during live video sessions to show them what to do.
on-screen during live video sessions to show them what to do.
Record customer support video calls and pics.
Video support recordings become your remote support training library. Keep teams in the loop and eliminate repeated issues.
Business
values
values
The main benefits that you will get with VIDEOCHAT.
Increase the level
and speed of
customer service
and speed of
customer service
Increase
user habits
user habits
Company's
ratings
are rises
ratings
are rises
Reduce number
of open
applications
of open
applications
Decreasing of
in-person visits
in-person visits
Get demo and free trial period
Reduce staff
costs and deficit
costs and deficit
How it
works?
works?
Look how VIDEOCHAT can make that life routine tasks with an excellent customer experience.
How brands use video support system to solve issues of interaction with customers and replacement of visits and face-to-face meetings of technical support specialists.
Application fields
Use VIDEOCHAT in different industries.
Workstations
PC's Repair Services
Consumer&Commercial Electronics
PC's Repair Services
Consumer&Commercial Electronics
Customer Service
Technical Support
Technical Support
Emergency Commissioner
Property Inspection
Property Inspection
Videobanking
Virtual Agent
Virtual Agent
Customer Service
Technical Support
Technical Support
Tele-health
Telemedicine
Mobile health
Telemedicine
Mobile health
Get Use Case for your business unit
Property Inspection
Repair Services
Technical Maintenance
Repair Services
Technical Maintenance
Remote Diagnostic
Field Engineering
Field Engineering
Document signing
Compliance
Underwriting
Compliance
Underwriting
After-sale service
Warranty service
Item Showcase
Warranty service
Item Showcase
Interface
User-friendly, visually simple, customize interface with well-rounded feature set.
Agent interface
User interface
Connection debug info
Enterprise level technical monitoring
Enterprise level technical monitoring
Agent interface
Features
VIDEOCHAT has a full feature set for enterprise level management.
No app needed
4K video
API&SDK
Role-based
access control
access control
Augmented Reality
Channel Encryption
Tech Monitoring
Vioce, video,chat
Cloud / On-premise
Analytics Data
Multilanguage
Desktop Sharing
Geolocation / Geocoding
Drag'n'Drop
and much more
Why VIDEOCHAT?
Five reasons why VIDEOCHAT better for business than over popular video conferencing tools.
01
No app needed
Customers click on the link to share their smartphone camera.
02
Enterprise level
Designed to work in the IT landscape of large and medium-sized businesses.
03
Workflow integration
Works in the cloud or your infrastructure, integrated with CRM and other platforms.
04
Record storage
Saves photo, video
and audio during interaction, increasing
knowledge base.
and audio during interaction, increasing
knowledge base.
05
Technologies
Connected to computer vision (CV) and augmented reality (AI) systems.
Get demo and free trial period
01
No app needed
Customers click on the link to share their smartphone camera.
02
Enterprise level
Designed to work in the IT landscape of large and medium-sized businesses.
03
Workflow integration
Works in the cloud or your infrastructure, integrated with CRM and other platforms.
04
Record storage
Saves photo, video
and audio during interaction, increasing
knowledge base.
and audio during interaction, increasing
knowledge base.
05
Technologies
Connected to computer vision (CV) and augmented reality (AI) systems.
CONTACT US
We'd love to help your business become more productive and successful.
Please leave your contact detail and we will contact you soon.
Please leave your contact detail and we will contact you soon.