CX Service provides smart
IT products and solutions
for medium and large businesses
Looking for
innovation for your contact center?
innovation for your contact center?
Thinking about
implementing
new technologies
in business processes?
implementing
new technologies
in business processes?
Want to bring
customer service
to a new level?
customer service
to a new level?
10 years
of successful experience
of successful experience
25 000+
seats on
support contracts
seats on
support contracts
24/7/365
Customer
Support
Customer
Support
500+
successful
projects
successful
projects
Team of
certified
professionals
certified
professionals
CI/CD
integration
integration
Custom
Development
Development
Acknowledged
WFO Experts
WFO Experts
AI and ML
Experts
Experts
Perfect
Client Service
Client Service
Open
References
References
Omnichannel
implementations
implementations
Reasons why CX Service have a leading role
as a contact center system integrator partner.
as a contact center system integrator partner.
ABOUT OUR COMPANY
SOLUTIONS
High-tech software solutions from market leaders for your business.
Our team creates and implements best remote services and CX strategies in partnership with telecom platform leader Genesys.
AI и Automation
Voice assistants, smart IVR, chat bots based on AI and ML help reduce operation costs and increase customer loyalty and satisfaction.
Speech synthesis and Recognition
To get a wow effect in your contact center we use the technology of leading voice vendors such as Google, Nuance, Yandex, SpeechPro, BSS, etc.
Speech Analytics
Analyzing customer dialogues allows you to get useful information to identify customer needs.
It helps in staff evaluation, handling complaints and other quality improving processes.
It helps in staff evaluation, handling complaints and other quality improving processes.
Cloud Transformation
Take advantage of the competitive benefits of moving your contact center into the Cloud with Genesys PureCloud or PureEngage.
Workforce Optimization System set:
WFM system allows you to forecast the load and plan your call center work.
QM is for monitoring quality of your call center interactions and evaluating their qualification.
QM is for monitoring quality of your call center interactions and evaluating their qualification.
Biometrics and AntiFraud
Biometric technologies are used in the processes of identification, verification.
Biometrics is a reliable solution for fraud prevention and customer journey improvement.
Biometrics is a reliable solution for fraud prevention and customer journey improvement.
Integration solutions
Integrating contact center with other systems
in accordance with industry standards
of information security is a key to get the best results.
in accordance with industry standards
of information security is a key to get the best results.
Start the story of the best
customer service with
CX Service experts
customer service with
CX Service experts
Increase the efficiency of your customer remote service here.
PARTNERS
We carry out successful projects combining
our team expertise with the best solution providers.
our team expertise with the best solution providers.
PROJECTS
Our customers are enterprise-scale companies. Financial and microfinance, banks, collection services, logistics, insurance, telecommunications and public enterprises.
YOUR LOGO HERE
PRODUCTS
Customer-focused innovation that works.
We develop software products that meet market demands and customer needs.
We develop software products that meet market demands and customer needs.
Great Customer Experience starts with choosing the right solution
We are at CX Service ready to become your strategic partner and help
create a flexible, modern platform and find solutions for the best
customer experience.
create a flexible, modern platform and find solutions for the best
customer experience.
CONTACT US
0025, 1 Charents Street, room 210, Yerevan, RA
We'd love to help your business become more productive and successful.
Please leave your contact detail and we will contact you soon.
Please leave your contact detail and we will contact you soon.
Our location:
CX Service 2022
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E-mail:
contact@cx-service.pro